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Frequently Asked Questions
Common questions for neon signs.
About Products
About
Design
Design
About
Service
Service
General Questions
About Products:
Q: Are your neon lights waterproof?
Q: How long do neon lights last?
Q: What is my neon sign made from?
Q: What's included with my neon sign?
Q: Do I need a professional electrician to install neon signs?
Q: What is the effect of UV printed neon signs?
Q: How are Custom Neon signs made?
About Design:
Q: Do you offer a free design service?
Q: Do you have fonts available to use?
Q: Animated neon signs vs regular neon signs?
About Service:
Q: What payment methods do you accept?
Q: Do you have a warranty for your LED signs?
Q: What is your return or refund policy?
Q: What is the fastest turnaround time?
Q: Do you accept rush orders?
Q: Do you offer discounts - example: wholesale?
Q: Are your products available for international shipping?
General Questions:
Q: Do you have certifications?
Q: How much does a custom sign cost?
Q: What format of artwork do I need to provide for my personalized neon signs?
Q: How can I cancel or change my order?
Q: Why did I receive multiple packages?
Q: Who do I contact if my neon sign is damaged when delivered?
Q: Is there any cost to maintaining a neon sign?
Q: Are your LED neon signs plug-in or battery powered?
