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Check The Type of Neon Signs
NO:1
Your neon light size is within the 94-inch limit, and it can be produced as a single piece without the need for division. You have the following installation options:
How to Use Neon Signs？
Inserting a new LED neon light is as simple as plugging in a lamp. All you need is an available outlet. We provide the rest.
How To Connect The Controller And Remote
Pick up the controller and connect it to your adapter,
then link the controller to your neon sign.
Now you can use the remote control to operate
your neon sign.
NO:2
Your neon sign size exceeds 94 inches, and it needs to be divided into two or more parts. There are the following installation options. We can use two cables to ensure perfect lighting. Additionally, we will provide you with a more powerful controller.
NO:3
Half in static neon signs , half in RGB 7 color or RGB rainbow neon signs, it will definitely be segmented. The setup will be as follows:
NO:4
If the event site doesn't have oulet? Don't worry, we can provide you with batteries and USB neon signs. However, please note that this option is only applicable for small-sized neon lights. You can mention this during the inquiry, and we will include it in your quote.
Why My Neon Doesn't Light Up?
To trouble shoot why the beautiful neon sign isn't lighting up, you can follow the steps outlined in the guide below or contact us at Info@bps.com.
If the power supply is not working: send us pictures of the power supply (cable, load block, and wall plug) through Info@bps.com.
If the power supply is working fine, proceed to step 2.
Controller malfunction: send us pictures of the comtroller and cable through Info@bps.com We will send you a brand new one.
If the controller is working, proceed to step 3.
Step 4
Is the remote control synchronized with the controller?
If you're having difficulty syncing the remote control with the controller, follow these steps to ensure everything is connected properly
1
Ensure the controller is connected between the sign and the power supply.
2
Make sure the remote control has 2 AAA batteries (also try using different batteries).
3
If the remote control is lit, great! Now, let's check if it is synchronized with the dimmer. If the remote control and dimmer are not synchronized, resolve it in three steps:
1: If this remote control is not working, unplug the controller from the power.
2: Quickly press the buttons on the remote control 4 times in direct sunlight.
3: Wait for 3 seconds.
If it's still not synchronized: send us a video through Info@bps.com. It will help us find the best solution for you.
